Michelle Cotter promoted to Dunlop Motorcycle Tires’ customer care manager

Rancho Cucamonga, CA – Sumitomo Rubber North America, a subsidiary of Sumitomo Rubber Industries, Ltd., announced the promotion of Michelle Cotter to Dunlop Motorcycle Tires’ Customer Care Manager.

Cotter joined SRNA in 2012, and has supported the Dunlop Motorcycle side of the business since 2015. In her 12 years with SRNA, Cotter has supported both the Falken and Dunlop Motorcycle brands, holding positions in Business Analysis and Customer Service.

“My years of experience serving customers and supporting various parts of the business have prepared me to take this next step in my career,” said Cotter. “I’m excited to continue my journey at SRNA, and look forward to both the growth and challenges that lie ahead.”

“Michelle demonstrates the true spirit of SRNA, and is well respected throughout the organization and by our customers,” said Mike Buckley, Sr. Vice President of Dunlop Motorcycle Tires Sales and Marketing. “Her commitment to helping customers and supporting her team members has played a big role in earning this promotion.”

“I’m very excited to congratulate Michelle on this promotion,” said Darren Thomas, SRNA’s Chief Executive Officer and President. “Her passion for, and dedication to, serving our customers has helped set an example for how our organization should operate in the marketplace. We’re grateful and proud to have Michelle as a part of our team.”